Rates and Travel Requirements

The rates are subject to availability at the time of the booking request. In the event of rate changes due to increases in government taxes, hotel surcharges, or changes in BAR (Best Available Rates), Wander Crest Travel and Tourism reserves the right to amend the rates without prior notice. Exchange rates are also subject to change.

Please ensure that you have secured the relevant visas, entry permits, and a valid passport before travelling. The most reliable source of visa information is the embassy or official immigration authority of the destination country.

Please ensure that the names provided for reservations exactly match the names stated in the travellers' passports. Hotels and sightseeing tour operators are particularly strict regarding name changes, and mismatched names may result in significant amendment penalties.

We strongly recommend purchasing travel insurance as part of your package. Please contact Wander Crest Travel and Tourism if you would like to include travel insurance in your booking.

Payment

Payment terms shall apply in accordance with the agency agreement between the relevant parties.

General Conditions

1. Accuracy of Information: The client/user shall be responsible for the accuracy and authenticity of all information provided for booking purposes, including the accuracy and validity of credit card details.
2. Contact Information: The client/user shall be responsible for providing a valid email address and/or other contact detail. Notifications sent to the contact details provided by the client/user shall be deemed properly delivered, subject to applicable law.
3. Payment Authorisation: Where applicable, the client/user authorises the relevant service provider or establishment to charge the credit card for the total booking amount and any applicable cancellation or modification charges, in accordance with the terms and conditions disclosed at the time of booking.
4. Booking Confirmation: Before confirming the final booking and proceeding with payment, the client/user must ensure that all selected services and booking details are correct. Only the services expressly stated in the booking confirmation shall be provided. Amendments after confirmation may be restricted or subject to additional charges.
5. Modifications and Cancellations: Any modification or cancellation must be requested through the booking system or the applicable booking channel, using the booking reference stated on the service voucher, where applicable. Additional procedures may apply depending on the service provider.
6. Third-Party Information: Wander Crest Travel and Tourism provides information, descriptions, prices, and other details supplied by hotels and other third-party service providers. While reasonable efforts may be made to communicate accurate information, Wander Crest Travel and Tourism shall not be responsible for inaccuracies originating from such providers, subject to applicable law. Complaints concerning the delivery or accuracy of a third-party service should be referred to the relevant service provider, with assistance from Wander Crest Travel and Tourism where appropriate.
7. Booking Confirmation and Payment: Confirmation of a booking made through an automated system is subject to successful payment collection or approval of the applicable credit facility. If payment collection or credit approval is unsuccessful, the booking may be cancelled in accordance with the applicable booking terms, and notification will be sent to the contact details provided by the client/user.
8. Cancellation Charges: Cancellation charges may apply depending on the terms and conditions imposed by the relevant hotel, airline, tour operator, or other service provider. The client/user is responsible for reviewing the applicable cancellation policy before confirming the booking.
9. Governing Law and Jurisdiction: Any dispute arising between the client/user and Wander Crest Travel and Tourism shall be governed by the applicable laws of the United Arab Emirates and shall be subject to the jurisdiction of the competent courts of the United Arab Emirates, as applicable.
10. Confidentiality and Personal Information: Personal information provided by the client/user shall be handled in accordance with applicable data protection laws and Wander Crest Travel and Tourism's privacy practices. Such information may be shared with relevant hotels, suppliers, service providers, and other parties where reasonably necessary to fulfil the booking or comply with legal obligations. Wander Crest Travel and Tourism shall take reasonable measures to protect personal information within its control but cannot guarantee the handling of such information by independent third parties beyond its control.
11. Errors and Technical Issues: Information published on the website or booking platform may occasionally contain typographical, translation, pricing, or other errors, or may be affected by technical interruptions. Wander Crest Travel and Tourism will make reasonable efforts to correct identified errors and address technical issues. Any correction, cancellation, or adjustment shall be handled in accordance with applicable law and the relevant booking terms.
12. Acceptance of Terms: By confirming a booking, the client/user acknowledges and agrees to these Terms & Conditions and any additional terms disclosed by the relevant service provider. All bookings and subsequent modifications shall be subject to the applicable terms and conditions.
13. Official Communications: All formal notices and communications to Wander Crest Travel and Tourism must be sent through the company's officially designated telephone numbers, fax numbers, email addresses, or other approved communication channels published or provided for this purpose.

Wander Crest Travel and Tourism

These Terms & Conditions are intended to establish the general terms applicable to bookings arranged through Wander Crest Travel and Tourism. Specific services may be subject to additional terms and conditions imposed by the relevant suppliers.